Terms of Service

Klaro Data is a social media analytics web service provided by GOVERLO MEDIA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, Aleje Jerozolimskie 89/43, 02-001 Warszawa, Polska.

You connect your Instagram business profile and/or Facebook Page, and the service collects metrics through the official Meta Graph API, stores their history and presents them as dashboards and reports.

The service does not publish content, does not run ads and does not send messages on your behalf. It only reads analytics.

You must be 18 or older and act on behalf of a business or as a professional.

You may only connect accounts you own or are documented as authorised to manage. Connecting someone else’s account without permission breaches these terms and Meta’s policies.

• Connect your accounts, view analytics, export reports.
• Grant cabinet access to your staff and contractors — you remain responsible for their actions.
• Use the reports in your work: show them to management, clients, in presentations.

• Circumvent technical limits, scrape data automatically, or overload the service with requests.
• Resell access or present the service as your own product without a separate written agreement with us.
• Attempt to access other users’ data or probe the service for vulnerabilities without our consent. Found a vulnerability? Write to goverlofounder@gmail.com — we will be grateful.
• Violate the Meta Platform Terms or the Facebook and Instagram community standards.
• Use the service for unlawful purposes or in ways that infringe third-party rights.

🔴 All metrics come from the Meta Graph API. We do not invent, embellish or alter them, but we also cannot guarantee their accuracy, completeness or availability.

• Meta changes, renames and removes metrics without consulting us.
• Meta recalculates figures with delay — today’s numbers may change tomorrow.
• Meta enforces rate limits and may temporarily refuse to return data.
• Meta may revoke app permissions or change access rules.

Our principle: we show only what Meta actually returned for the selected period. If data is missing, we plainly say “unavailable” instead of substituting an approximation.

The service is not real-time: collection runs several times a day.

Decisions you make based on the analytics are your responsibility.

We aim for uninterrupted operation but do not guarantee any specific availability level (SLA) unless expressly agreed in a separate contract with you.

Planned maintenance, hosting failures and Meta-caused outages are possible. We announce lengthy planned maintenance in advance.

The service is provided “as is”. To the extent permitted by law, we are not liable for indirect damages: lost profits, lost contracts, reputational harm, or consequences of business decisions based on the data.

We are not liable for Meta’s actions: API changes, account blocks, permission revocations, or errors in its data.

Our aggregate liability on any basis is limited to the amount you actually paid us for the service in the preceding 12 months.

These limitations do not apply where the law does not permit limiting liability — in particular wilful misconduct, gross negligence, and harm to life or health.

Access terms and pricing are agreed separately in a contract or commercial offer. If you use trial or free access, we may change or discontinue it at any time.

You may stop using the service at any time: remove the app in Facebook or write to us. Data is deleted per the Privacy Policy (token immediately, the rest within 30 days).

We may suspend or terminate access if you breach these terms, endanger the service or other users, or if Meta or the law requires it. We notify you by email.

The service itself — interface, code, texts, design — belongs to the operator.

Your content and your accounts’ metrics belong to you. We acquire no rights to them and do not use them for our own purposes beyond providing the service to you.

We announce material changes at least 14 days in advance — in the interface or by email. Continued use after they take effect means acceptance of the new version.

These terms are governed by the law of the Republic of Poland.

We try to resolve disputes through negotiation; failing that, they are heard by the court with jurisdiction over the operator’s registered seat in Warsaw. This does not deprive consumers of rights guaranteed by mandatory provisions of their EU place of residence.

Contact for any matter: goverlofounder@gmail.com.